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Ensure appropriate action plans are developed and implemented to improve processes, prevent operational risk incidents and mitigate the key risks.

Ensure appropriate action plans are developed and implemented to improve processes, prevent operational risk incidents and mitigate the key risks.

Ensure appropriate action plans are developed and implemented to improve processes, prevent operational risk incidents and mitigate the key risks.

Candidate Success Factors:Candidates will be measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:Results and ImpactLeadership and CollaborationClient, Customer and Stakeholder FocusCompliance Culture and ConductResponsib

Ensure appropriate action plans are developed and implemented to improve processes, prevent operational risk incidents and mitigate the key risks.

Candidate Success Factors:Candidates will be measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:Results and ImpactLeadership and CollaborationClient, Customer and Stakeholder FocusCompliance Culture and ConductResponsib

MAIN RESPONSIBILITIES Level 1 and 2 Support· Active monitoring of production activities· Perform remediation steps when required· Interface with external IT communities to resolve incidents· Work with development community for Level 3 incident escalations· Log work and effort in support trackin

MAIN RESPONSIBILITIES Level 1 and 2 Support· Active monitoring of production activities· Perform remediation steps when required· Interface with external IT communities to resolve incidents· Work with development community for Level 3 incident escalations· Log work and effort in support trackin

Candidate Success Factors: Candidates will be measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform: Results and Impact Leadership and Collaboration Client, Customer and Stakeholder Focus Compliance Culture and Conduc

Candidate Success Factors:Candidates will be measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platform:Results and ImpactLeadership and CollaborationClient, Customer and Stakeholder FocusCompliance Culture and ConductResponsib