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Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. All hotel features/services, hours of operation. Communicate services and amenities of the hotel to guests.

Experience: Minimum one year’s experience as a cleaner/house person for a luxury or ultra- luxury hotel or resort. General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolvin

Ensure consistent feedback provided to guests and associates, when necessary, which corresponds to overall mission and vision of Hotel and Rosewood Hotels Group. Champion all Rosewood programs, ensuring departmental participation throughout the Hotel. Work closely with all Executive Committee member

Take guests’ food & beverage orders, utilizing suggestive selling techniques and following all departmental. Knowledge of food, wine and menu items; Knowledge of Hotel emergency & safety policies/procedures. Ensure timely set up and delivery of orders.

Meet with Supervisor/departing Concierge to review business status and follow up actions.

Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information. Maintain confidentiality of guest information and pertinent hotel data. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Provide all massage, hydrotherapy and body services offered by the Spa at Rosewood Hotel Georgia. Maintain knowledge of hours of operation, reservations, fees, treatments, products, and merchandise as well as pertinent hotel information. Be familiar with all hotel/spa packages, promotions, prices, a

Provide all massage, hydrotherapy and body services offered by the Spa at Rosewood Hotel Georgia. Be familiar with all hotel/spa packages, promotions, prices, and rates. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.

Press space or enter keys to toggle section visibility.Responsible for the proper and professional preparation of all beverages for all 1927 and In-Room-Dinning guests.Responsible for taking food and beverage orders, retrieving and serving alcoholic, non-alcoholic beverages and food orders to guest

Thorough knowledge of all hotel services and amenities. Features and services provided by the hotel. Relay accurate directions to guests/visitors within the hotel or regarding any destinations within the local area.