NETINO

Who are we?

Web 2.0 moderation and digital client relationship experts. Netino has:

  • An in-depth knowledge in the recruitment, training and management of moderators globally for 24/7 response and moderation (or just evenings and weekends).
  • A unique moderation tool called: Moderatus – which filters, analyses and distributes information to be moderated and triggers direct customer engagement.
  • 10 year experience in this field and an extensive list of satisfied customers.

We delete any messages that go against your previously specified guidelines within a few minutes, in order to keep your discussion areas open to dialogue. We also cover the first level response, allowing your brand to react quickly.
The objectives include: answer FAQs, user help, directing queries, qualifying their requests, and generally keeping a watchful eye …

We complement your internal teams (Community Manager, Web advisors, etc…) to allow them to focus on the most value adding tasks within their remit, and to cover their non-working hours.

NETINO Job Offers