Account Coordinator

ABOUT

Fundraising Direct is a dynamic fundraising agency working to deliver creative, cutting edge strategies that will change the fundraising landscape in Canada. At Fundraising Direct we are passionate about fundraising and championing the progressive social change driven by our clients. Fundraising Direct has a reputation for delivering high quality services, product and service innovation, strategic support and high levels of customer service. Our approach to fundraising is to put the supporter relationship at the center of everything we do and to ensure that data drives the decisions we make and campaigns that we run. This enables us to deliver great results and generate new ideas and improvements that can make a difference to any charity fundraising program.

RESPONSIBILITIES

We are currently seeking a passionate Account Coordinator to join our team in the Old Montreal. You will be a key point of contact between the charity client and Fundraising Direct. We need someone who will be able to make an immediate impact but more importantly the successful applicants will be able to fit into a dynamic agency that continues to grow, that’s dedicated to delivering exceptional results and client servicing. The role includes the management of all aspects of clients’ telephone fundraising programs such as:

• Results analysis and maximizing performance through effective data targeting and segmentation.
• Creative management, including telephone scripts and fulfillment letters.
• End of campaign reviews to improve our clients’ future fundraising plans.
• Timely and accurate reporting and data management.

REQUIREMENTS

• Bachelor degree or equivalent.
• Experience in either direct marketing within a Call Centre or direct marketing in a fundraising environment.
• For applicants without relevant work experience this post may suit a recent graduate with strong numeracy and analytical skills and a commitment to working in an agency and fundraising environment.
• Experience in client and project management.
• An understanding of direct marketing techniques (direct mail, telemarketing and/or databases).
• Good numerical, analytical and problem solving skills. Must be able to confidently report on statistical and numerical results.
• Good written and presentational skills particularly for reports and proposals.

If you have passion for fundraising,  think you can make a difference  and wish to join an amazing & growing team, please forward your resume to:  Eve Lessard, Recruiter via Sitedemploi.