Responsibilities:

  • Answering telephone calls related to various technical problems experienced by our customers.
  • Diagnosing problems: equipment that is connected badly, technical configuration of a micro-computer and peripherals, etc.
  • Solving technical problems while accompanying the client throughout the process.
  • Recommending solutions and actively participating in their implementation.

Job requirements:

  • Ability to work between 6am and 9pm and weekend.
  • Bilingual (French and English).
  • Have completed a DES or DEP in computer science (or a related fields).
  • Have a minimum of one (1) year of experience in a service center (asset).
  • Demonstrated knowledge in networking (an asset).

APPLICATION

Please submit your candidacy by email or fax (514-745-0937) BEFORE August 1st, 2015. ATTENTION: Human Resources


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Groupe Hypertec

Le Groupe Hypertec est un leader mondial de produits et services informatiques. Ses divisions stratégiques servent plus de 3 000 clients dans plus de 70 pays. Depuis près de 30 ans, Hypertec se consacre continuellement à l’innovation, la recherche et le développement. Ainsi sa collaboration à long terme...

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