Callback Agent

Working for the Agents and Public Awareness Department, under the supervision of the Senior Officer, will:

• Communicate by phone with Canada SPA supporters to become members or renew their membership
• Take note of any changes in contact information for members
• Respond to questions from members and report their comments

QUALITIFICATION

• Minimum of two years’ experience in solicitation facing (REQUIRED)
• Experience solicitation for an NPO ( asset)
• Great interest in the mission of Spa Canada and good knowledge of the various programs and campaigns of the organization
•  Ease of expression, ease to hold a phone conversation , persuasiveness and ability to argue
• Results-oriented and capable of self- motivation
•  Team player with ability to work with the public
• Fluency in PC computer environment (consultation and data entry)
• Efficiency, reliability and dynamism
•  Punctuality
•  Bilingual French / English

CONDITIONS

• As soon as possible
• Indeterminate
• Schedule: fixed and discuss: ranging from 14 to 17 hours per week (Monday through Friday, 5:30pm-8:30 pm and Sunday 1pm to 5 pm)
• Compensation : $ 12 -$ 15 / Hour

Please send your CV and a cover letter by email to the address has rh@spacanada.org. Specify "Callback Agent" in the subject line.