Customer Service Agent - Western Canada Sector

GENERAL PROFILE

Are you friendly and outgoing? Are you a team player that helps make your workplace great? Then we are a great match!

Flexicom’s team specializes in advancing real estate commissions to agents/brokers and brokerage firms who want to get their compensation right upon the sale of a property. Flexicom is fast growing and is taking up more and more market space. Therefore, we are looking for the ideal perfectly bilingual person to fill the position of Customer Service Agent for our Western Canada sector. You want to have an eyeful? Visit our Web site at www.flexicom.ca

You will have the privilege to work with a passionate and dynamic team with great vision, where each person contributes to the success of Flexicom. You will work closely with other members of the team to serve our clients quickly, efficiently and professionally with skilled and flawless manners.

You thrive in a fast-paced environment with specific sales targets to shoot for? Are you a self-starter who can see opportunities and offer great solutions? Then, you are the ideal candidate! Apply immediately to join Flexicom’s winning team!

MAIN FUNCTIONS

As our Customer Service Agent – Western Canada, you will:

• Serve our clients quickly, efficiently and professionally with skilled and flawless manners.
• Answer our clients’ requests over the telephone and via e-mail.
• Provide general information about our services.
• Persuade ours clients to use Flexicom’s services.
• Follow-up with clients and complete the missing information in order to grant the loans.
• Solicit new clientele.

The functions listed above are only summary and illustrative. It is not a complete and detailed list of activities to be realized by the person in this position.

REQUIREMENTS AND WORKING CONDITIONS

In order to occupy the position of Customer Service Agent – Western Canada, the person we are looking for must meet the following conditions:

• Have a minimum of 2 years of experience as a Customer Service Agent with an English speaking clientele.
• Be friendly, reliable, and credible, and serve clients with honesty and integrity every time.
• Have exceptional customer and sales skills.
• Have excellent communication skills and the ability to answer questions and solve problems.
• Be able to work well with others and thrive in a team-based workplace.
• Develop positive, professional and lasting relationships with clients and co-workers.
• Work quickly and accurately at the same time.
• English as first official language or perfectly bilingual (spoken and written English and French) in order to serve our customers in Western Canada.
• Retail banking experience is great but not necessary.
• Good knowledge of Outlook, Word and Excel.

REMUNERATION AND RELATED BENEFITS

At Flexicom, we offer you:

• Permanent position from 10 to 15 hours per week that may develop in a full time position between 25 to 40 hours weekly.
• Work schedule from Monday to Friday.
• Competitive salary: to be discussed according to your experience and competencies.
• A dynamic team and a company where it is great to work!

Place of work: Saint-Hubert, Quebec.

Please note that we will contact only the candidates retained for this position.

Please send your resume.