We are currently looking for a Senior Customer Service Representative for one of our Montreal based clients in the domestic appliances industry, to work in their 'Center of Excellence'

The tasks you will perform include:

  • Receiving in bound calls and providing excellent customer service 
  • Updating systems to complete files 
  • Follow up on existing requests
  • Respond to client emails

Our client offers high end products - quality is the first goal of the company. 

Call length does not matter. Customer service is if importance.

Salary: $ 18 / hour

Schedule: 37.5 hours / Monday to Friday. No evenings or weekends

Status: Permanent

Benefits offered

Start Date: May 2, 2016

Advantages

  • Working for an established company
  • Completely new kitchen on the premises 
  • Day schedule - Monday to Friday
  • Easy access to transportation or shared parking sports available 
  • No sales 

Qualifications

  • You must be perfectly bilingual English and French,  oral and written
  • Have at least 3 years’ experience in customer service over the phone
  • Impeccable customer service skills  
  • Autonomous, serious and organized

Are you interested in this job position?

   customer service Customer Service Representative

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  • Company
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Randstad

Randstad Canada is the Canadian leader for staffing, recruitment and HR Services. As the only fully integrated staffing company in the country, we Randstad Canada est le chef de file canadien en placement de personnel, recrutement et solutions RH. Seule entreprise de dotation en personnel entièrement intégrée au pays, nous...

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