Customer Service Representative - Mat Leave
About Martin Brower
Martin Brower is dedicated to being the leading Supply Chain Solutions provider for restaurant chains around the world, creating an outstanding work environment for our employees and delivering unmatched value for our customers while protecting their brands. Martin Brower is part of the Reyes Holdings family of businesses which is one of the largest privately held companies in the U.S.
Martin Brower has been in business for over 60 years and has grown to a multi-billion dollar company. We are a world class team of 9,000 employees located in 19 countries.
Our values drive our culture of People First, which is focused on the safety and wellness of our people and we work diligently every day to support this core value.
We set the highest standards of honesty and integrity and pride ourselves in being a true partner with our customers, suppliers and our communities protecting their brands every step of the way.
Our company could not exist without strong communities. We do our part in making them stronger and believe it is important to provide opportunities for those looking to challenge themselves and serve as ambassadors in their communities.
Imagine a workplace where strong leaders empower a culture where employees strive to deliver unmatched performance, innovation, and engagement.
Position Summary:
- Position Responsibilities may include, but not limited to:
- Under minimum supervision, executes assigned tasks
- Receives requests by telephone for orders, substitutions, and pick-up and return credits
- Problem resolution for the customer
- Filing customer invoices
- Troubleshoot electronic issues on orders and electronic invoicing
- Investigate allocation discrepancies
- Input “substitutions” for customers due to limited product or promotions
- Provides product or service information
- Responsible for the maintenance of order guides, and monthly information packets to the restaurants
- Other projects or duties as assigned
- This is only a representative list of the general duties you may be asked to perform and is not intended to be all-inclusive
Preferred Experience:
Experience with ERP, JDE and WMS systems an asset
- Job Location
- Company
Cie Martin-Brower du Canada
Martin Brower est le plus grand distributeur de produits au monde pour les restaurants McDonald’s. Forts d’une croissance sans précédent et d’une longue histoire en matière d’excellence de service et de leadership organisationnel. Martin-Brower dessert le système de McDonald depuis 1956 et...
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