Field Service Technician

Who are we?

Wajax is a leading Canadian industrial products and services provider engaged in the sale and service support of mobile equipment, power systems, and industrial components. Reflecting a diversified exposure to the Canadian economy, Wajax has three distinct business divisions, which operate through a network of over 100 branches across Canada, with over 2,500 Wajax team members.

Reporting to the Service Manager, the Field Service Technician is responsible for providing quality workmanship in the repair of products and providing consistent service and technical knowledge to the customers of Wajax Power Systems. 

Responsibilities:

• Inspects and troubleshoots engines, transmissions, components, and equipment to detect and diagnose faults and malfunctions using computerized and other testing equipment; determines extent of repair required.
• Adjusts, rebuilds and repairs heavy equipment, replacing defective parts, components, or systems in an efficient, timely, and financially responsible manner.
• Tests repaired equipment for proper performance and ensures work meets manufacturers' specifications.
• Cleans, lubricates, and performs other routine maintenance work on equipment as required.
• Completes associated service paperwork; updates and maintains all service records and prepares reports in a timely manner.
• Works as part of a larger team within the company to ensure the efficient operation of the service department and the satisfaction of customers; performs weekend on call through regular rotation.
• Ensures tools, equipment, and facilities are properly maintained.
• Performs on-call rotation as required.

Position Requirements

Experience Required

• Journeyperson Technician certificate or enrolled in an accredited apprenticeship program.
• Experience with MTU, Detroit, Mercedes, Volvo Penta products
• Experience in servicing diesel engines and/or Power Generation equipment.
• Strong diagnostic abilities and previous repower or fabrication experience are important.
• Must have the ability to work effectively in a fast-paced team environment, have excellent communication and computer skills with a strong customer service focus.
• A valid Driver’s License and clean Driver’s Abstract are essential.

Going to work should be engaging, stimulating and rewarding, but it should also help you fulfill your needs, and propel your future! This is why Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, and some unique additional “perks.” Highlights of our programs include:

100% employer paid medical and dental benefits with no waiting period for eligibility
Wajax led e-learning, and product training through industry leading manufacturers such as Hitachi, 3M, and Detroit Diesel
Discounts with the “Big 3” auto manufacturers equivalent to their internal employee pricing
As a national company, you have the opportunity to work where you live, or where you want to live!

Wajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.