Monitoring Agent [Call Center Position]
If you are…
- Focused and alert in urgent situations
- Recognized as a quick decision maker that has a keen attention to detail
- A committed teammate
- Someone that has a good sense of responsibility
- Able to manage multiple tasks simultaneously
Then we want to hear from you!
What we offer:
- A permanent full-time position, quarterly bonuses based on performance!
- Ongoing training and development, amazing team environment
- Excellent group benefit package including an RRSP program with employer contribution
- Exciting career opportunities
Position Summary:
- Ensuring the safety of our customers and their property
- Taking charge of various alarm signals; burglary, fire, panic, medical alarms, etc.
- Communicating with emergency services to transmit requests for assistance
- Respond to customer calls.
Qualifications:
- High School Diploma and/or equivalent
- Experience in a similar position or other position related to customer service
- Bilingual (English and French), essential
- Knowledge of Microsoft Office suite
- Stress management
- Client oriented
- Good judgment, capacity to take initiative and make decisions
- Excellent communication skills (spoken and written)
- Positive and energetic
Job Category: Customer service / Sales
Hourly Wage Salary: $13.65/h [+ $1.00 if you speak French]
- Evening Shift : + $0.35
- Night shift : + $0.50
Language spoken: Bilingual (French/English) [Asset]
Schedule A : (7-7) - 7 days a week / 7 days off
Schedule B : (4-3) - 4 days a week / 3 days off
- Job Location
- Company
AEE Placement
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