Your responsibilities as a representative of customer service are to establish a trusting relationship with the clients and increase their level of satisfaction.

As a customer service agent your task will be :

  • Process orders
  • Listen to customer
  • Manage priorities based on customer needs
  • Process data input and respect established cut off time for order entry
  • Produce reports as per established schedule
  • Answer client calls 80% of time in English
  • Use Outlook

Advantages :

  • You will working for a very nice company
  • 16$/hour 
  • 25 hours weekly at the beginning 

Qualifications :

  • SAP knowledge is a huge advantage
  • Flexibility required for working shift ( day, evening, night shift)
  • Available for overtime
  • Team work oriented
  • Bilingual but very strong English ( somebody who can write very well)

Good to know you! 

 

   representative customer service representative of customer service

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  • Company
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Randstad

Randstad Canada is the Canadian leader for staffing, recruitment and HR Services. As the only fully integrated staffing company in the country, we Randstad Canada est le chef de file canadien en placement de personnel, recrutement et solutions RH. Seule entreprise de dotation en personnel entièrement intégrée au pays, nous...

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