Wireless Sales and Customer Support Engineer

Full time position available immediately

Job Profile

As part of the Sales and Customer Support team, you will be responsible for pre-sales and customer support of a fastest growing business, our wireless base station platform. You’ll be involved with clients from initial design discussions through to integration and testing including performing product demos, providing training and troubleshooting. You’ll interact with clients using our support website and by phone as well as attending customer-site visits.

Main Responsibilities

Provide technical support to clients who are integrating our products into their solutions. This includes:

• Hardware support for our OCTBTS boards;
• Software support for our FlexiPHY L1 PHY software (GSM/GPRS/EDGE, UMTS/HSPA, LTE);
• Software support for custom software defined radio projects using our development environment;
• Provide product training and sales presentations, prepare and provide product demos;
• Provide coordination between Sales and Product Management personnel to support sales of the wireless products;
• Write and review technical documentation used by customers;
• Attend industry trade shows with the sales team.

Requirements

• Bachelor Degree or higher in Electrical Engineering, Computer Engineering or Computer Science;
• Strong knowledge of wireless protocols and standards;
• 4+ years in wireless industry as embedded software developer, applications engineer or similar;
• Experience with PHY and/or protocol stack for at least one of the following: UMTS/HSPA, LTE, and GSM/GPRS/EDGE;
• Experience with C/C++, assembly language, MSVC, gcc, Mat lab, debugging, software emulators, profilers etc.;
• Strong Linux system level knowledge;
• Familiar with DSP hardware and software;
• Excellent English communication skills (oral and written);
• Strong team player, quick learner, ambitious and autonomous;
• Strong inter-personal skills;
• Available for travel on short notice up to 25% of the time (US and Europe mainly).

Salary

Salary : 60000$ and more, social benefits and stock options are offered.

Permanent position - 40 hours per week.